Olympic Standards

Exceed expectations There is one sure way to ensure your business does better than your competitors – and (surprisingly!) it isn’t to do with price. When your Customer Service continues to exceed expectations, your customers will be more than happy to stay with you, with the knowledge that YOUR services represent real Value for Money! These… Continue reading Olympic Standards

Improving enquiry rates – answerphones

When you’re a one man band and self employed, you simply can’t be doing everything – always. So when someone phones you and you’re on a roof, or in the middle of colouring someone’s hair, it’s not possible to answer the phone to an inbound enquiry. Most people don’t like speaking to answerphones, but they’re more… Continue reading Improving enquiry rates – answerphones

The Attractor Factor – part 1-signwriting

Signwriting your vehicle… Excuses people use for NOT doing it: It costs too much I think it might affect my insurance It’ll affect the resale price of my vehicle People will know who I am wherever I go Don’t want my tools pinched I never go anywhere in it It’s not relevant for my business….… Continue reading The Attractor Factor – part 1-signwriting

New Bangor directory

New Bangor Area directory gives regular advertisers a boost… Around 6,000 households in and around Bangor have had their first Your Local Dragon directory posted through their letterboxes. The villages of Bethesda, Tregarth and Llanfairfechan are included within the new Bangor area, creating a good mix of housing type for better response rates. A number of… Continue reading New Bangor directory